Prescriptions

You can request that regular medication is placed on repeat prescription. The doctor may allow you to have a number of repeat prescriptions without being seen although you will need to be reviewed by a doctor at least once a year.

Ways to order repeat medication:

Please allow at least 2 working days before collecting your prescription

We have a pharmacy on-site where you can collect your prescriptions conveniently, as you leave the surgery.

Changes from the 12th of May 2025

To improve the safety of the service, the repeat prescription ordering service is changing. With effect from the 12th May 2025. The following options will be available:

  • Via an app eg NHS App which is available through Apple store or Google Android – search for NHS App
  • Online via our website
  • In Person by ticking what you need on the repeat order slip and dropping into the surgery.
  • By proxy if you need someone to do this on your behalf

Ordering of medication via the telephone will no longer be an option.

What is NOT changing?

If you order your repeat prescriptions already using online services, via an app or directly with the Surgery in person then these changes will not affect you. Your nominated Pharmacy will continue to receive your repeat prescription as usual.

Why is this happening?

Telephone ordering of medication is increasingly leading to errors especially with similar sounding medication names.

Written requests either on line or on prescription counterfoil are much safer.

There is a national initiative aimed at reducing the waste of medicines that are routinely ordered but not needed. The new system should give patients better control over medication ordering. It will avoid stock piling of medication which can result in patients being confused about which medicines to take. In addition, it should prevent medication that has been stopped from being re-ordered by mistake. This will also reduce the wait times on telephones allowing patients needing an appointment or other queries to speak to a Health Care Navigator quickly.

Wolseley Medical Centre now use the Electronic Prescription Service

The Electronic Prescription Service allows your prescription to be sent electronically to a pharmacy of your choice.

To sign up, you need to speak to your preferred pharmacy and complete a form to confirm that they can receive your prescription directly.

Once you have signed up, your chosen pharmacy will receive your prescription electronically and you will not have to pick up your paper prescription from us.

If you have already nominated a pharmacy, your prescription will be sent to them electronically unless you tell us otherwise.

For more information, please speak to your pharmacist.

Prescription charges and exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

Prescription prepayment certificates (PPC) are available in England and they can save you money.

NHS prescription costs

  • The current prescription charge is £9.90 per item.
  • A three monthly PPC is £32.05 and could save you money if you need more than three prescribed items in three months.
  • A 12-month certificate is £114.50 and could save you money if you need more than 12 prescribed items in a year.

You can pay for a PPC in the following ways:

  • In full at a pharmacy.
  • In 10 monthly instalments by Direct Debit. This option is only available for a 12-month PPC. It is not available at pharmacies.
  • In full by card payment.

Find out more about the prescription prepayment certificate.

Page last reviewed: 26 February 2025